Terms of Service
4 Greenwood Road, Leicester, England, LE5 4NH
Email: help@orientproduct.shop | Phone: +44 777 025 7142
1. Acceptance Of Service Terms
Accessing, browsing and placing product orders via this online retail website indicates that you acknowledge and agree to abide by all clauses written within these service terms, alongside our separate privacy, shipping, return and cookie policy documents.
If you do not accept the full set of listed conditions, you may discontinue all use of this platform and refrain from submitting any purchase orders.
2. Website Access & Visitor Conduct Rules
All visitors may utilise this website solely for personal browsing and legitimate product purchasing purposes. A set of reasonable conduct standards apply to all users accessing our digital retail platform:
- You must not upload, post or transmit any harmful, offensive or misleading text, images or content through our contact forms, comment sections or other site input modules
- Automated scraping, bulk data harvesting, malicious bot traffic or actions designed to overload server resources are not permitted without prior written notice to our support team
- You agree not to attempt unauthorised access to restricted backend areas, user account data or confidential business records hosted on this website
We reserve the ability to restrict or block further website access for users who repeatedly violate the above conduct guidelines, following a reasonable period of notice where practical.
3. Website & Product Usage Rules
All goods listed on this site are standard travel storage consumer items for personal, non-commercial daily use. A set of basic behavioural guidelines apply to every site visitor:
- You may not copy, redistribute or modify website product images, written descriptions and brand visual assets for external commercial use without prior written approval from our team
- Automated scraping, bulk data collection or disruptive bot activity targeting our platform should not be carried out without formal advance notification
- All information entered during checkout, including delivery contact details, should be accurate and truthful to support smooth order fulfilment
4. Order Placement & Order Validation Rules
Submitting an order via the checkout page creates a purchase request, which our team will review and confirm before goods enter the preparation stage:
- On rare occasions where obvious listing errors such as misprinted pricing or incorrect product specifications appear, we reserve the ability to contact buyers to adjust or cancel the pending order before dispatch
- Orders will only move to packing and delivery after successful completion of payment validation via the available checkout channels
- Limited stock levels may lead to delayed fulfilment; our team will send advance notification emails to affected buyers within 3 working days if stock shortages occur
5. Intellectual Property Ownership
All branding elements including page layout design, logo graphics, product copywriting and original photography hosted on this website remain the exclusive intellectual property of ORIENT UK GROUP LTD.
Unauthorised replication, imitation or commercial exploitation of our proprietary assets may result in formal follow-up correspondence to resolve unlicensed usage activity.
6. User Account & Personal Information Rules
Where voluntary account creation features are provided, users hold full responsibility for safeguarding their login credentials and all actions completed under their account profile:
- Confidential login details should not be shared with third-party individuals for order placing or site browsing purposes
- Any suspected unauthorised account access should be reported to our support email at the earliest practical opportunity
- All personal data submitted during registration or checkout will be managed fully in line with the content laid out within our dedicated Privacy Policy page
7. Policy Amendment & Update Rules
We retain the right to adjust, revise or supplement these service terms to match updated operational standards or relevant local trading regulations. All revised wording will be published directly on this dedicated Terms of Service page.
Material, substantial changes to core purchasing rules will be flagged via on-site notices for a minimum duration of 14 calendar days before updated terms take formal effect for new and existing site visitors.
8. General Liability Disclaimer
Our team maintains reasonable operational standards to keep the website stable and provide consistent retail services, yet we cannot accept full liability for issues arising from circumstances outside direct internal control:
- Temporary website downtime caused by third-party server maintenance, network outages or unplanned technical system updates
- Minor visual colour differences between physical goods and screen display previews, caused by varying device screen calibration settings
- Indirect secondary losses including missed travel plans or scheduling adjustments linked to delayed order delivery
- Disruptions to order processing triggered by incomplete, incorrect or outdated personal information submitted by buyers at checkout
All remedies and compensation options offered by our business will be determined on a case-by-case basis, at our reasonable operational discretion, and shall not override statutory consumer protection rights applicable to online retail transactions.
